Collection and Use of Personal Information
In order to use certain features of our website, you may be required to provide personal information. For example, when you fill out a contact form, live or automated chat feature, or sign up for a newsletter, you will need to provide your name, email, phone number and information relating to your specific question or concern (which may include private information). If you have an account with us, we may also ask for your user name and password to login to a secure section of the website. We use this information to respond to your request. We may also collect other information with your consent or as permitted or required by law.
Information We Collect Automatically
We use web server logs to collect information such as the IP address associated with the computer or device you used to access our website, the dates and times of access, how long you stayed on a certain page, the type of operating system your computer or device has, the search term you entered or link you clicked to bring you to our website, and the website you went to when you left our website. This information is used to analyze trends, administer our website, track user movements, and gather demographic information for internal use such as statistical assessments, website improvement and improving user experience.
We may use personal information to create aggregate data that does not identify any specific individual. We may use and share aggregate data to better understand our overall user base and for other purposes in our sole discretion.
When We Share Personal Information
We may share your personal information with Dental Corporation of Canada (our “Affiliate”) as necessary to provide services to you and otherwise operate our business, as more fully described in our Privacy and Anti-Spam Code (available through our dental office).
We may transfer personal information to third party service providers who provide services on our behalf, such as email service providers or marketing partners. We, our Affiliate and service providers may process your personal information outside of Canada. While outside of Canada your personal information may be accessible by foreign government and national security authorities in certain circumstances.
We may also disclose personal information for other purposes where permitted or required by law, for example, pursuant to a subpoena or court order, or to protect or legitimate interests.
Google AdSense and the DoubleClick DART Cookie
Links to Third Party Websites
We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. However, you should be aware that no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.
Questions, Comments and Concerns